Shipping policy

Every Order, Prepared with Purpose

At AdaraStyles LLC, quality is our priority. Unlike mass-produced inventory, many of our products are made-to-order or fulfilled specifically for each customer after an order is placed. This allows us to carefully inspect every order before it leaves our hands, ensuring you receive the premium quality and customer experience our brand is known for.

Please review the information below before placing your order so you know exactly what to expect throughout the fulfillment and shipping process.

Order Processing

Order processing begins once your payment has been successfully received and verified.

Business days are Monday through Friday and do not include weekends or federal holidays.

Orders are fulfilled in the order they are received. During product launches, promotional events, holidays, or periods of increased order volume, processing times may be slightly extended. If significant delays occur, customers will be notified using the email address provided at checkout.

Virgin Hair Extension Orders

All virgin hair extensions, closures, and frontals are fulfilled specifically for your order.

Our fulfillment process includes:

  • Production and preparation by our fulfillment partner.

  • Delivery to AdaraStyles LLC.

  • Quality inspection.

  • Secure packaging.

  • Shipment to the customer.

Estimated fulfillment time for standard hair extension orders is 7–10 business days before shipment.

Please note that this estimate applies to processing and fulfillment only. Shipping transit time is additional.

Custom Wig Orders

Custom wig orders—including but not limited to Closure Wigs, Frontal Wigs, U-Part Wigs, V-Part Wigs, Half Wigs, Ready-to-Wear Wigs, and other custom units—require additional production time due to their individualized construction and customization.

Estimated production timelines are listed on each product page.

If an order contains both custom-made items and standard products, AdaraStyles LLC may ship the order together once all items are complete unless otherwise communicated.

Pre-Orders

Occasionally, AdaraStyles LLC may offer products through pre-orders or exclusive product launches.

Pre-order items are fulfilled according to the estimated timeline displayed on the product page at the time of purchase.

Purchasing a pre-order acknowledges and accepts the published estimated fulfillment timeline.

Shipping

Once your order has completed processing and fulfillment, you will receive a shipping confirmation email containing your tracking information.

Shipping transit times are determined by the selected shipping method and the shipping carrier.

Please note that shipping estimates are provided by the carrier and are not guaranteed by AdaraStyles LLC.

Order Tracking

Once your order has shipped, tracking information will be sent to the email address provided during checkout.

Please allow up to 24–48 hours for tracking information to begin updating after the shipping label has been created.

Shipping Address Accuracy

Customers are responsible for ensuring that all shipping information is accurate before completing checkout.

AdaraStyles LLC is not responsible for delays, returned packages, additional shipping fees, or delivery issues resulting from incorrect or incomplete addresses provided by the customer.

If you notice an error in your shipping address, please contact us immediately. While we will make every reasonable effort to update your information before shipment, address changes cannot be guaranteed once an order has entered processing or has been shipped.

Lost, Stolen, or Delayed Packages

Once an order has been transferred to the shipping carrier, responsibility for delivery rests with the carrier.

AdaraStyles LLC is not responsible for packages that are delayed, lost, stolen, misdelivered, or damaged while in transit.

Customers experiencing shipping issues should first contact the shipping carrier using the provided tracking information.

If additional documentation is needed to assist with a carrier claim, AdaraStyles LLC will make commercially reasonable efforts to provide available shipping records.

Shipping Delays

While we strive to fulfill every order within our estimated timelines, delays may occasionally occur due to circumstances beyond our reasonable control, including:

  • Severe weather

  • Carrier delays

  • Supply chain interruptions

  • High order volume

  • Public holidays

  • Natural disasters

  • Technical issues

  • Other unforeseen events

Estimated timelines are provided in good faith but should not be interpreted as guaranteed delivery dates.

Separate Orders

Orders placed separately cannot be combined after checkout.

Each order will be processed independently according to the fulfillment timeline applicable to that purchase.

Questions About Your Order

If you have questions regarding your order, we're happy to help.

Before contacting us, we encourage you to:

  • Review your order confirmation email.

  • Check your shipping confirmation and tracking information.

  • Review the estimated fulfillment timeline listed on the product page.

If you still need assistance, please contact us at support@adarastylesllc.com and include your order number so we can assist you as quickly as possible.

Thank you for choosing AdaraStyles LLC. We appreciate your patience while we carefully prepare your order and are grateful to be a part of your hair journey.